Shyamol Equity Management Limited (“SEML”, “we”, “our”, or “us”) operates and manages this website to provide information and services to our valued clients. This page outlines our policies regarding the collection, use, and protection of personal information shared by users of the Site.

We collect and utilize your personal information solely to deliver, enhance, and personalize our services and digital experience. By accessing or using our Site, you acknowledge and agree to the collection and use of information in accordance with this Privacy Policy.

Information Collection and Use

While using our website or Suchok app, we may request certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to, your name, contact number, email address, and account-related details.

We use this information solely to verify your identity, provide our brokerage and trading services, and ensure a secure and personalized experience.

Log Data

Like many online service providers, we collect data that your browser or device sends whenever you visit our site or use our app.

This Log Data may include your IP address, browser type, device information, pages visited, date and time of access, and session duration.

We may also use trusted third-party analytics tools such as Google Analytics and Meta (Facebook) Pixel to analyze user behavior, improve user experience, and enhance platform performance.

Communications

We may use your contact information to share research reports, market insights, newsletters, IPO announcements, and promotional materials through email, SMS, or social media channels.

You may choose to unsubscribe or opt out of such communications at any time.

Security

Your privacy and security are our top priority. SEML employs bank-grade encryption, multi-factor authentication, and secure data transmission protocols to protect your personal and financial information.

While no method of data transmission or storage is 100% secure, we continuously adopt industry-leading practices to minimize risk and ensure the highest possible level of protection.

User and Data Privacy Policy of Suchok App

Suchok, developed and operated by Shyamol Equity Management Limited, is a secure digital platform designed to help clients manage their BO accounts, portfolios, and trading activities.

Through Suchok, users can:
-> View portfolios, ledgers, and statements
-> Apply for IPOs
-> Request fund deposits or withdrawals
-> Pay CDBL renewal fees and other charges

User Acceptance:
By downloading and using Suchok, you agree to comply with all terms, conditions, and regulations applicable to its use. SEML reserves the right to update these policies to improve service quality and safeguard user privacy.

Developer Information:
The Suchok platform has been designed and developed in-house by Shyamol Equity Management Limited. No third parties are involved in its development, maintenance, or future updates.

Data Accessibility:
To access Suchok, users must provide a registered mobile number and email address for authentication and communication purposes.

Data Confidentiality:
All personal and account information is strictly confidential. SEML does not share, sell, or disclose user data to any external parties. Collected information is used exclusively for documentation, internal analysis, and service enhancement.

Sensitive Information:
Suchok does not store or access sensitive data such as external bank credentials, transaction passwords, or personal device information. Passwords are encrypted end-to-end, and the app does not request access to your phonebook, call logs, messages, or microphone.

Account Closure:
Clients wishing to close their BO Account may do so by visiting any Shyamol Equity Management Limited branch or service booth. Please complete the BO Account Closure Form, available on our website under Services → Forms & Downloads → BO Closing Form, and submit it with a passport-size photo and a closing fee of BDT 200.

Changes to This Privacy Policy

This Privacy Policy is effective as of the current date and remains in effect unless modified. Any changes will take effect immediately upon posting on this page.

We reserve the right to update or modify our Privacy Policy at any time. Your continued use of our Site or App after such changes constitutes your acknowledgment and acceptance of the revised policy.

In case of major updates, we will notify you via email or through a notice on our website.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at shyamolequity@gmail.com